Spectrum Outage in Austin, Texas (2024)

The latest reports from users having issues in Austin come from postal codes 78704, 78741, 78744, 78723, 78713, 78702, 78767 and 78705.

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Problems in the last 24 hours in Austin, Texas

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectrum users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (10%)

4. 

   TV (7%)

5. 

   E-mail (4%)

6. 

   Phone (3%)

Live Outage Map Near Austin, Travis County, Texas

The most recent Spectrum outage reports came from the following cities:Austin, Pflugerville, Manor and Del Valle.

City	Problem Type	Report Time
Austin	Internet	an hour ago
Austin	Internet	an hour ago
Austin	Internet	5 hours ago
Pflugerville	Wi-fi	7 hours ago
Austin	Internet	10 hours ago
Pflugerville	Internet	11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectrum Issues Reports Near Austin, Texas

Latest outage, problems and issue reports in Austin and nearby locations:

• John Graff (@johngraff) reported a minute agofromAustin, Texas

  @GetSpectrum @AskSpectrum - (6) After that the problems continued. I was told to get new cable modem. Continued problems. Then told that the store didn’t process the new box correctly so I was sent to go trade out boxes again

• Texas_Latina 🥀 (@yaya_41) reported 2 minutes agofromAustin, Texas

  @Ask_Spectrum I have since learned that several of my neighbors who have Spectrum are dealing with same issue. And this was before the shut in. It’s possible that Spectrum’s equipment is just antiquated as our townhomes. AT&T doesn’t seem have a problem.

• John Graff (@johngraff) reported 5 minutes agofromAustin, Texas

  @GetSpectrum @AskSpectrum - (1) I cannot begin to tell you how challenging it has been to get my Internet problems fixed over the last eight weeks, but let me try ...

• Roy Morgan (@roycmorgan) reported 9 minutes agofromAustin, Texas

  I truly believe @Ask_Spectrum @SpecNewsATX should provide all tv channels until April 6th. Most of us will be spending a lot of time at home. Please help us! @fox7austin @KXAN_News @KVUE

• John Graff (@johngraff) reported 9 minutes agofromAustin, Texas

  @GetSpectrum @AskSpectrum - (4) I have probably called into support line approximately a dozen times. Often having to wait up to an hour or even longer to get through.

• Amy Bresnen (@amy_bresnen) reported 9 minutes agofromAustin, Texas

  @Ask_Spectrum I called and received a message that the issue would be resolved by 5pm. It’s 5:46 and we still don’t have cable or the internet.

• Mars Garrett (@marsgarr) reported 10 minutes agofromAustin, Texas

  @Ask_Spectrum I’ve already contacted local tech support - they’ve dispatched folks. It’s just frustrating as someone that works from home and requires a connection to work.

• Shoes a la Art (@ShoesalaArt) reported 10 minutes agofromAustin, Texas

  @GetSpectrum Idk wtf is going on with your internet service, but I'm about to lose my sh*t trying to watch my #twitch streams!

• matt kayda (@Kayda1982) reported 18 minutes agofromAustin, Texas

  @GetSpectrum is the worst damn cable service I’ve ever had in my entire life. It constantly loses service and the WiFi is just as bad

• Texas_Latina 🥀 (@yaya_41) reported 19 minutes agofromAustin, Texas

  @GrinsLkADevil13 @Ask_Spectrum Spectrum has great customer service. They’ll send a service technician everyday of the week & often. But that’s not what I signed up to pay for, I need a working product.

• Travis Banks (@travis_banks) reported 22 minutes agofromAustin, Texas

  @Ask_Spectrum Oh just shut up and fix my internet

• Marie Fischer (@MarieFi06826444) reported 28 minutes agofromAustin, Texas

  @Ask_Spectrum just want to CANCEL@OUR HOME PHONE SERVICE. DONTVTEL ME GO ONLINE I TRIED NO OPTION TO DISCONNECT PHONE SERVICE

• John Graff (@johngraff) reported 31 minutes agofromAustin, Texas

  @GetSpectrum @AskSpectrum - (5) I’ve had two tech visits. The first time after confirming no issues in house he said there was issue at the tap and he would have to put work order in. When problems continued I called and another tech sent out. first tech never entered work order

• John Graff (@johngraff) reported 32 minutes agofromAustin, Texas

  @GetSpectrum @AskSpectrum - (3) The issues am started when a notice went out about “upgrades” in our neighborhood in Austin TX. Nothing but problems since.

• Texas_Latina 🥀 (@yaya_41) reported 32 minutes agofromAustin, Texas

  @GrinsLkADevil13 @Ask_Spectrum Been w Spectrum 4 months & 4 service technicians, very professional & nice, trying to keep internet online. #5 is coming tomorrow. Soon as he gets me back on, signing up with ATT then cancel Spectrum. I’ve burned through my cell data each month bc WiFi down. Over & Done.

• John Graff (@johngraff) reported 39 minutes agofromAustin, Texas

  @GetSpectrum @AskSpectrum - (7) The problems continued. More calls. The issue was identified as now being that I was still on a TimeWarner legacy package. After being passed around to different call centers, I spend over an hour getting switched to a Spectrum package

• Jon (@Texas_Jon) reported 45 minutes agofromAustin, Texas

  Hey @Ask_Spectrum, I get you’re busy, but if your support lines are set to automatically disconnect/drop EVERY DAMN CALL maybe do it at the start rather than after 10 min of dealing with your ********* of an automated system.

• John Graff (@johngraff) reported 46 minutes agofromAustin, Texas

  @GetSpectrum @AskSpectrum - (2) I have been a longtime TimeWarner customer with few problems, especially on Internet. I was a SignatureHome package so when there were issues they were promptly addressed ...

• Tals (@wittyinink) reported 52 minutes agofromAustin, Texas

  @GetSpectrum help. Me. In. Austin. Tx. Please. My internet is so. Slow. And I have 500

• Zach Hodgson (@LtZach7) reported 56 minutes agofromAustin, Texas

  @JacobWitzke @Staintxbw @jack_p @Ask_Spectrum It’s gotta be a wiring issue, I’m willing to bet whoever installed him didn’t change any connectors and left sh*tty crimp connectors behind the wall plate.

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

• NRHTX (@NRHTX2006) reported 4 minutes ago

  @Ask_Spectrum Dear Spectrum, internet service was restored yesterday Feb 16tj around 11AM. IT went down again at 1115AM in North Richland Hills, TX 76180. Do you know when this will be back to service

• Geekpondering (@geekpondering) reported 4 minutes ago

  @Ask_Spectrum having an outage with zero explanation and zero ETA and zero means of getting regular updates is a really awful customer experience.

• Janos Stripes #blacklivesmatter (@janosian990) reported 6 minutes ago

  @HeckhoundSamael @MightyManey @GetSpectrum I personally hate Suddenlink, they have a monopoly over my hometown for 80% of the region and are absolutely disgusting with their customer service and infrastructure - because they literally have nobody else to compete with thanks to the city council.

• Jimmy Buckets (@TicklerOfTwine) reported 6 minutes ago

  Is @GetSpectrum in charge of Texas' energy system?! Is that what happened??? If so, this isn't the last outage

• Shelana Moore (@shelmoo76) reported 7 minutes ago

  @GetSpectrum how come I was told an nationwide outage but my neighbor still has service ?

• Jonathan Rice (@jonnaroo) reported 13 minutes agofromBurbank, California

  Hey @Ask_Spectrum is there an outage in Burbank?

• Edith Garcia🐣 (@edithX360) reported 13 minutes ago

  @Ask_Spectrum No internet since Sunday! Can you help ?!!

• Andy (@bestintexas80) reported 13 minutes ago

  @Ask_Spectrum @GetSpectrum you guys do know that when you sell phone service it needs to stay on right? Your internet/voice service is a literal lifeline (911 srvc) and you just constantly put people at risk by having shoddy uptime. Ice storms don't take down the internet. 1/?

• Andy (@bestintexas80) reported 15 minutes ago

  @Ask_Spectrum I already went down this road with you. DMed you my number, my address, my wife's number. Got zero answers, zero help, 100% platitudes and no call back (even though one was promised). I am already in your DMs, you DM me. Quit telling me/us you understand and start doing the work

• 𝚊 🌱 (@baekyeahh) reported 18 minutes ago

  @Ask_Spectrum On day 3 without internet and my DMs are being ignored. What’s the issue?